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Sunday, June 16, 2013

Dev Bug Reports to Apple

As always, for betas or releases, registered devs should feel free to use Report a Bug for any fixes, samples, doc additions, feature requests or enhancements you'd like to see as well. Provide detailed information for the issue, including the system and developer tools version information, and any relevant crash logs or console messages. Be prepared to submit a sample project that demonstrates the issue(s).

 

• Each top level issue deserves a unique report.

• Posting in the Developer Forums is not reporting. Apple does not read those comments nor harvest information from them, so file bugs if you want to be heard. Add your report # to your thread for reference, thanks.

 

General notes about bugs:

• Devs should not typically expect followup unless (a) the engineer working on the issue needs more information and reaches out or (b) the/your issue has been fixed and the bug is sent back to you to please verify.

• Don't worry about category too much as the reports are checked when received and routed to the proper Engineering section involved.

• Know that devs can only see their own bugs.

• For additional info, see Bug Reporting Best Practices.

• Duplicates - Understand that Apple uses 'amount of duplication' in bug reports as a way to gauge the 'severity' of an issue.

• Also note that during betas, bug reporter can be dealing with heavy loads, so be patient.

 

Bug Reporter Connection Issues:

• For problems connecting to the Apple Bug Reporter, let Apple know by submitting your issue via the: Connection Problems Form.

 

 

To report security issues w/Apple products: https://ssl.apple.com/support/security/

 

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